Work With Your Round-the-clock Monitoring Agents
Any time your home alarm system in Jamestown goes off, your 24/7 monitoring specialists will spring to action. Their first step is to verify your alarm, and that means reaching out to you. The procedure they follow depends on the kind of emergency. For example, when a medical emergency occurs, one effort will be made to get in touch with you before assistance is sent out. In the event of a burglary alarm - the most frequent kind of alarm - a monitoring agent will follow these steps to contact you:
- An effort will be made to reach you using the central command panel. You will usually be requested to provide a passcode.
- If that attempt is not successful, a call is made to your main contact number.
- A secondary number or first emergency contact is attempted next.
- If there still isn’t an answer, area police are deployed.
- Your monitoring professionals will follow up with you again after authorities are contacted.
If you're not in a position to interact with monitoring agents, that’s OK. Assistance will still be dispatched even if you're unable to substantiate the emergency.
Be prepared for any situation with a Vivint home alarm system in Jamestown
Get prepared for any situation with a contemporary home alarm system in Jamestown from Vivint. Contact (601) 494-3394 to begin the customization of your home’s protection today.