Your monitoring experts can help streamline an emergency
An alarm will likely be disorienting when they trigger -- especially if they sound off while you’re sleeping. But if you placed a monitored alarm system, you’re free to think about one thing: getting your loved ones to safety.
This is because your monitoring professional also answers your triggered detectors. In a few seconds, they will reach out to you to ensure you and your family are alright and help evaluate the scene. Then, they will contact emergency services and get them to your home. Vivint’s monitoring agents can even help guide you through an situation if you need to know where to go.
Monitoring protects more than your motion detectors
Your Jamestown monitored alarm system guards more than an intrusion. Your smart home might react to fire, carbon monoxide, or excessive water with the right devices. By installing a monitored fire alarm or smoke detector, you can have emergency services to answer whether you're home or traveling. Your monitoring team can even respond to health-related concerns -- like pains in the chest or a collapse -- with a monitored medical pendant.
Emergency services come faster with a monitored alarm system
Vivint’s monitoring team will respond any activated alarm in a matter of seconds. They'll first reach you to be sure you're safe and then will organize emergency services on your behalf. This streamlined process is far easier than contacting the authorities yourself after you reached your loved ones and moved to safety. Seconds count in home security, and Vivint ensures you get assistance quickly!
Monitoring keeps an eye on your home 24-hours a day
Unfortunately, a blaring alarm sound doesn’t achieve much when you’re gone. However, your Vivint monitoring team is always on alert 24 hours a day, seven days a week, all year long. They'll respond to any trigger that you are unable to and will also keep you up-to-date every part of the process. It’s convenient when you're nearby and can speed home after getting a text notification, but it's vital when you're out of town and can't quickly make it back to handle the situation.